Tag Archives | Server

Creating A Server Community

One of the coolest parts of spending over a decade in the restaurant business is that you know someone at most every restaurant.  Last night, my girlfriend Ali (who complains about not getting mentioned enough on here) and I went to check out a new restaurant.  We scrolled through a list of six people we […]

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Announcing Tips²: Tips For Improving Your Tips

It is with a great deal of pride and excitement that I can finally announce the release of my first book: Tips2: Tips For Improving Your Tips.  I have been teasing this big announcement for months and am glad to finally be making it, even though for regular readers it may be akin to Mitt […]

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Kicking the Cat

Let me begin this post with a story: An animal rights activist was driving down the highway in his VW Microbus.  He was happily thinking about what a beautiful day it was.  He was so caught up in these thoughts that he didn’t notice when he drifted into the next lane and cut off a […]

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The Best of Tips For Improving Your Tips

Welcome to the final installment of “best of” week on The Hospitality Formula Network.  Today I am looking back to where it all began.  Tips2 was the original focus when I began blogging.  It is still the largest blog on the network and in my opinion the one that can have the most impact on […]

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How To Sell The “Add On”

This is a topic that I have been debating writing about the “add on”  for a long time.  It is an incredibly important topic that can improve both the satisfaction of your guests and increase your income.  It is also one of the least popular topics amongst servers.  Managers often preach the benefits of selling the […]

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