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How To Sell The “Add On”

This is a topic that I have been debating writing about the “add on”  for a long time.  It is an incredibly important topic that can improve both the satisfaction of your guests and increase your income.  It is also one of the least popular topics amongst servers.  Managers often preach the benefits of selling the […]

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The Lost Art Of Suggestive Selling

“Subtlety is the art of saying what you think and getting out of the way before it is understood.” –Anonymous   We as a society have really lost the power of subtlety.  It could be because we have lost the patience to unravel it.  We receive far more information on a daily basis than our […]

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Selling, Upselling, and Integrity

I sat down today to write about rule five.  As I did so I realized that a preface was in order.  This morning I sat on my patio drinking coffee and reviewing the outline that I have scribbled on a legal pad. I began thinking about why this post was even necessary.  It should be […]

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How To Sell The Bottle

There really is no greater subtle statement of status in a restaurant than having a great bottle of wine on your table.  The surrounding tables all take notice.  It is a declaration of class and announces to the dining room that you can afford the finer things in life.  It is a reward.  It is […]

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How To Sell More Desserts

I suppose I should start this post by thanking all of the servers who are still reading after my six post series on management and motivation.  I know it is a server blog, but I also recognize that a large portion of my readership is comprised of managers.  I hope those who read it found […]

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