With the rise of social media, it is becoming more common to read stories of servers posting the credit card receipts of guests to show the size of the tip they received. This can include terrible tips that guests have left. It has also grown to include showing the incredible tips left by celebrities and […]
About David Hayden
Author Archive | David Hayden
Meeting The Rude Restaurant Guest The Next Day
Serving rude restaurant guests leaves you with very few options. In order to maintain my faith in humanity, I tend to chalk it up to a bad day or having a bit too much to drink. Sometimes you just have to grin and bear it knowing that they will be gone in a few hours […]
Transitioning From A Restaurant Manager To A Restaurant Server
Transitioning from a restaurant manager to a restaurant server was one of the more surreal experiences of my career. I knew in advance it would take time to acclimate to my new role, but did not quite know what to expect. As a manager I felt that I was missing out on a great deal […]
The Blooper Reel
Live TV is an art form I have great appreciation for. The people who perform it can seemingly handle anything. They know like the great stage actors before them that the show must go on. In a way it is very much like waiting tables. No matter what the guests say to you as a […]
Five Questions To Know For A Restaurant Server Interview
Some of the most common questions I receive from friends are regarding upcoming server job interviews. They want to know what questions to expect and the best answers to give. The first part is easy because there are five questions you can expect in most every server interview. The second part is a bit more […]
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About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.