If we are going to be honest, we have to admit that most restaurant server training manuals do not adequately prepare servers to create highly satisfied guests and make above average tips.Â In fact, most server training manuals leave waiters and waitresses frustrated and demoralized.Â Corporations spend absurd amounts of money training servers on sales […]
Archive | Restaurant Server Training RSS feed for this section
I am about to violate one of the most basic rules of marketing and give you an insiderâ€™s look at the world of self-publishing in the digital age.Â I probably shouldnâ€™t write this post.Â My morning coffee hasnâ€™t kicked in and I can tell you that this post will eventually pulled from the site before […]
Read any good books lately?Â When I sent out advanced copies of my book, I was hoping someone would say something nice about it in theirÂ reviews.Â All of the people who had read it previously did so to edit it.Â Something about getting back all the previous copies covered in red ink made me wonder […]
It is with a great deal of pride and excitement that I can finally announce the release of my first book: Tips2: Tips For Improving Your Tips.Â I have been teasing this big announcement for months and am glad to finally be making it, even though for regular readers it may be akin to Mitt […]
- The Greatest Customer Complaint Response Ever September 23, 2010
- Why Not To Date Co-Workers August 14, 2010
- A Food Critic Intervention August 31, 2010
- My Response: 25 Things Chefs Never Tell You September 16, 2010
- Serving Sober October 14, 2010
- What can I do to increase my online rank August 9, 2017
- Should Restaurant Servers Post Credit Card Receipts? October 23, 2013
- SD WAN Technology May 23, 2013
- Transitioning From A Restaurant Manager To A Restaurant Server March 19, 2013
- The Blooper Reel February 14, 2013
- Becki: As a server on sabbatical, I will say you were FAR...
- career server: The loser is the server who serves a table whose s...
- David Hayden: I found out about it when a friend who manages at ...
- Debbie Morella-Haynes: "This may seem like good news for servers, but it...
- Sugel: 6) Hours- This is a huge quality for life factor f...
Search by Topic
About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.