The old adage says, “There is no such thing as a free lunch.” Whoever said this wasn’t looking hard enough. Today it seems every restaurant is offering some sort of deal. Prices are being slashed. “Buy one get one free” is a growing part of the lexicon. Restaurants that previously never would have thought of […]
Tag Archives | selling specials
Celebrity chefs seem to be everywhere today. If you are a foodie, you can probably name a handful off the top of your head. They have their own TV shows, books, and websites. Entire networks are built upon the idea of bringing you the next celebrity chef. Reality shows feature aspiring chefs competing to be […]
Selling is a complex topic. In the first part of this series, I discussed how most managers and corporations fail to encourage servers to sell in the right way. The second part dealt with the fact that we are all salespeople and in fact selling is part of hospitality. If you haven’t read part two […]
You are a salesperson. I have never met you, but I am confident in that statement. By way of explanation let me say that Sunday night I had one of the greatest nights of my life. I saw Michael Franti and Spearhead perform and it was the greatest concert I have ever attended. I have […]
One of the biggest stumbling blocks to servers when trying to make the jump from casual dining to nicer restaurants is describing nightly specials. Learning to describe the dish in a way that makes it sound appealing without tasting or possibly even seeing the item can be difficult. Many restaurants offer multiple specials on any […]
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About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.