Tag Archives | Rules of Serving

The Rules of Serving: Rule Five

Rule Five: Always recommend what is in the guest’s best interest, not yours.     (Note: There are many hyperlinks today that will send you to posts were I have previously addressed specifically issues that I address in this post.) This is the second time in two days I have sat down to write this […]

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Understanding French Sauces (Part Two)

Celebrity chefs seem to be everywhere today.  If you are a foodie, you can probably name a handful off the top of your head.  They have their own TV shows, books, and websites.  Entire networks are built upon the idea of bringing you the next celebrity chef.  Reality shows feature aspiring chefs competing to be […]

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Foodie Friday: Types of Crab

Guests often bring up the names of Food Network and Cooking Channel chefs to me at work.  The jokes usually go right over my head.  People assume that I am somewhat familiar with these chefs because of my job.  It is actually quite the opposite.  After spending a shift staring into a kitchen wondering if […]

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The Rules of Serving: Rule Four

Rule Four: Guests do not care how much you know, until they know how much you care We have truly become a nation of cynics.  We doubt the sincerity of others and feel that no deal comes without a catch.  We have good reason.  Every special offer comes with fine print.  We are constantly being […]

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The Rules: Rules 1-10

If I were not a server, I think I would make a good scientist.  My approach to serving is very similar to scientists testing new theories.  I form hypothesis and experiment to see if it can be proves true or false.  Everything I write about here has been tested on thousands of guests and over […]

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