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Tag Archives | Rules of Serving

The Rules of Serving: Rule Ten

  Rule Ten: Pessimism is a self-fulfilling prophecy Every restaurant has at least one server who is chronically pessimistic.  They come in for every shift expecting the worse.  Even when they are proven wrong they find a reason to complain.  If the ceiling started raining hundred dollar bills, they would complain about having to pay […]

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The Rules of Serving: Rule Nine

Rule Nine: Never Get Just One Some of the most influential philosophers of the last five hundred years have done some of their greatest writing on the concept of a “social contract.”  Hobbes, Locke, Rousseau, Rawls, and many other have written at length on the subject.  The notion of a “social contract” pertains to the […]

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The Rules of Serving: Rule Seven

Rule Seven: Be the coworker you want to have.   Once you have been at a particular restaurant for any length of time, the floor chart can tell you a great deal about how your shift will go.  Most servers can see the people they are working with and find reason for either optimism or […]

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Memorizing Orders

When I started my first serving job years ago I worked for a company I will affectionately refer to as “Five Four.”  That isn’t what it says on the signs out front, but it what we all called it.  My first day a manager who introduced himself as “CSV” told me that if I couldn’t […]

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The Rules of Serving: Rule Six

Rule Six: Never spend money you haven’t made.   I am glad July of 2010 is behind me.  I cannot recall a month that was less lucrative in my serving career.  My income dropped by well over 50% last month.  Unbearable heat combined with a disproportionate number of patio shifts took a chunk out of […]

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