Tag Archives | Kansas City

Better KC Kelly Jones

The Blooper Reel

Live TV is an art form I have great appreciation for. The people who perform it can seemingly handle anything. They know like the great stage actors before them that the show must go on. In a way it is very much like waiting tables. No matter what the guests say to you as a […]

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fine dining

The Fine Dining Service Conundrum

Since most of you are not from Kansas City, a bit of background is in order.  The most popular show on our local public television station is called Check Please.  It is a show that allows three people to talk about their favorite restaurant.  Each of the three guests selects a restaurant and all three […]

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Skill Focus: Selling As A Server

Of all of the concepts I have introduced on this blog and in my book, this week’s sales focus deals with the topic that I feel most strongly about.  This is the one area I am most disappointed with how it is addressed by the restaurant industry.  So many restaurant companies now refer to their […]

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Creating A Server Community

One of the coolest parts of spending over a decade in the restaurant business is that you know someone at most every restaurant.  Last night, my girlfriend Ali (who complains about not getting mentioned enough on here) and I went to check out a new restaurant.  We scrolled through a list of six people we […]

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Waiter Book

The Reviews Are In

Read any good books lately?  When I sent out advanced copies of my book, I was hoping someone would say something nice about it in their reviews.  All of the people who had read it previously did so to edit it.  Something about getting back all the previous copies covered in red ink made me wonder […]

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