There have been several instances while writing posts for this blog where I have felt the need to place blame for the things that drive me crazy about the restaurant business. I have always managed to stop short of that because I do not want this to be a blog that complains about the problems […]
Tag Archives | how to be a better restaurant server
(Note: In yesterdays post I discussed why I feel it is beneficial to memorize orders. I will not recap to avoid redundancy, which itself if redundant in this post.) I am terrible with names. Not particularly good with faces either. I will forget three things every time I take a trip. I promise I will […]
(Note: This is part two of the point/counter-point of dating co-workers. In part one I recalled the painful situations I have seen and experienced over the years. Taking the side of dating co-workers is our resident Spanish language adviser and PhD candidate Senor Esparza. He takes the position that it is in fact beneficial to […]
I received a message the other day from a friend and reader of the blog who is not in the business. She recounted going out to eat and asking for a few extras. When the bill came it was filled with minor charges for each of the items she requested. Her concern was not that […]
It’s “Shark Week” from all indications. The time when a certain television network rolls out a weeks worth of shark related shows that everyone feels the need to watch and discuss over dinner at my restaurant. Personally I would love to see the same principle used on “National Debt Week” or “Health Insurance Reform Week” […]
- The Greatest Customer Complaint Response Ever September 23, 2010
- Why Not To Date Co-Workers August 14, 2010
- A Food Critic Intervention August 31, 2010
- My Response: 25 Things Chefs Never Tell You September 16, 2010
- Serving Sober October 14, 2010
- Should Restaurant Servers Post Credit Card Receipts? October 23, 2013
- Meeting The Rude Restaurant Guest The Next Day May 23, 2013
- Transitioning From A Restaurant Manager To A Restaurant Server March 19, 2013
- The Blooper Reel February 14, 2013
- Five Questions To Know For A Restaurant Server Interview January 25, 2013
- Becki: As a server on sabbatical, I will say you were FAR...
- career server: The loser is the server who serves a table whose s...
- David Hayden: I found out about it when a friend who manages at ...
- Debbie Morella-Haynes: "This may seem like good news for servers, but it...
- Sugel: 6) Hours- This is a huge quality for life factor f...
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About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.