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The Lost Art Of Suggestive Selling

“Subtlety is the art of saying what you think and getting out of the way before it is understood.” –Anonymous   We as a society have really lost the power of subtlety.  It could be because we have lost the patience to unravel it.  We receive far more information on a daily basis than our […]

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A World Without Tips

I am still incredibly grateful for my recent guest post on tipping.  It inspired my response that discussed the economics of tipping.  It also raised a few other interesting points that I am now learning are common misconceptions about restaurants.  For people who have never worked in a restaurant, these misconceptions can easily be mistaken […]

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The Economics of Tipping

I still occasionally get the guest who will say, I can buy this wine for half this price at the store.  Which is true, but it doesn’t come with a staff to serve it and a crew of chefs ready to cook you an incredible meal from a fully stocked kitchen. I wonder if the […]

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Server Safety Tips

When I started my first job in Management year ago, a fellow manager told me this story on my first night.  He had managed a restaurant a few years earlier with his best friend.  He asked his best friend to close for him on a Saturday night so he could go on a hot date.  […]

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10 Reasons Why Serving Is Not Like Your Job

After 15 years in the restaurant industry, I can still be surprised at how little some people know about how the industry works.  Restaurants operate in a manner far different than most businesses in the United States.  While most Americans are familiar with restaurants from dining out, very few are aware of the working conditions […]

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