Salmon is one of the least understood items on most restaurant menus. Servers are often unaware of what type of salmon is served out of their kitchen. Even more commonly servers are unaware of the unique selling points of the species they offer. This is problematic because premium salmon can warrant a premium price. It […]
Tag Archives | waitress
The Rules of Serving: Rule Three
 Rule Three: Generic Servers Receive Generic Tips.  We all have seen it before. The server who walks up to a table and lifelessly repeats the corporate approved script when greeting a table. They seem as if they are only about three more repetitions from developing a facial tick from irritation. No inflection or […]
Budgeting for Servers
No single topic addressed in this blog is more fundamental to being a successful server than budgeting. This is the cause of a majority of issues servers have and the primary reason so many servers leave the business. Nothing can make a shift harder than needing to make money. Anxiety, stress, frustration, and most other […]
About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.