Tag Archives | Waiter

The Rules of Serving: Rule Eight

(Note: One thing that became apparent to me when I wrote “The Best of Tips for Improving your Tips” last week was that I really need to wrap up my “Rules of Serving” series.  This week I am going to post the final three rules.) Rule Eight: Never count your money until you run your […]

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The Best of Tips For Improving Your Tips

Welcome to the final installment of “best of” week on The Hospitality Formula Network.  Today I am looking back to where it all began.  Tips2 was the original focus when I began blogging.  It is still the largest blog on the network and in my opinion the one that can have the most impact on […]

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How To Sell The “Add On”

This is a topic that I have been debating writing about the “add on”  for a long time.  It is an incredibly important topic that can improve both the satisfaction of your guests and increase your income.  It is also one of the least popular topics amongst servers.  Managers often preach the benefits of selling the […]

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Is Running Hot Food Always The Priority?

I have worked for a number of companies and managers over the years that repeated a similar mantra.  “Running hot food from the window is the top priority.”  This is often heard from the mouths of managers, kitchen staff, and expediters.  It has been emphasized so often that it is often accepted as factual.  While […]

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We Cannot Be Trusted?

On Friday, I hopped over to Yahoo To check my email.  I have used Yahoo as my primary search engine and for my personal email account for as long as I can remember.  This time the screen pictured above greeted me.  The picture caught my eye.  It looked like a guest handing a customer a […]

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