Rule Ten: Pessimism is a self-fulfilling prophecy Every restaurant has at least one server who is chronically pessimistic. They come in for every shift expecting the worse. Even when they are proven wrong they find a reason to complain. If the ceiling started raining hundred dollar bills, they would complain about having to pay […]
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The Rules of Serving: Rule Nine
Rule Nine: Never Get Just One Some of the most influential philosophers of the last five hundred years have done some of their greatest writing on the concept of a “social contract.â€Â Hobbes, Locke, Rousseau, Rawls, and many other have written at length on the subject. The notion of a “social contract†pertains to the […]
About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.