Tag Archives | Tips

tip jar

Is A Service Charge A Gratuity?

 tagged banquets, can a restaurant keep part of my tips, gratuity, is a service charge legal, is a service charge the same as a tip, keeping part of the tip, large psrties, maggianos, mandatory service charge, private parties, restaurant lawsuit, server lawsuit, service charge, service charge in restaurant, stealing tips, Tips, what is a service […]

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How to Carry Three Plates

  In continuing the “how to” series on this blog, we are turning from glasses to how to carry three plates.  Carrying three plates in one hand is one of the first tricks many servers are required to learn.  You can always spot a new server as they carefully walk through the dining room with two […]

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Skills Focus: Building And Maintaining Rapport

Learning how to build and maintain rapport with your guests A friend recently sent me a message on Facebook before his shift.  He is fairly new to the serving game, but from what I can tell he is improving quickly.  He told me he was heading into a shift and needed to make good money.He’s […]

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Skills Focus: Describing Dishes

  Last week, the skills focus discussed how to get permission from to recommend food to your guests.  This is an incredibly important skill because it allows you to suggest the best items on your menu to your guests.  This week I am going to address how to make those recommendations more effective.  The key […]

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Waiter Book

The Reviews Are In

Read any good books lately?  When I sent out advanced copies of my book, I was hoping someone would say something nice about it in their reviews.  All of the people who had read it previously did so to edit it.  Something about getting back all the previous copies covered in red ink made me wonder […]

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