I truly want Tips For Improving Your Tips to become the web’s premeir site for server knowledge and the skills that help server’s increase their income. This site is filled with over 100 posts that help further that goal. This also means that can be a bit daunting to read. In order to make it […]
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The Reviews Are In
Read any good books lately? When I sent out advanced copies of my book, I was hoping someone would say something nice about it in their reviews. All of the people who had read it previously did so to edit it. Something about getting back all the previous copies covered in red ink made me wonder […]
Announcing Tips²: Tips For Improving Your Tips
It is with a great deal of pride and excitement that I can finally announce the release of my first book: Tips2: Tips For Improving Your Tips. I have been teasing this big announcement for months and am glad to finally be making it, even though for regular readers it may be akin to Mitt […]
The Rules of Serving: Rule Ten
Rule Ten: Pessimism is a self-fulfilling prophecy Every restaurant has at least one server who is chronically pessimistic. They come in for every shift expecting the worse. Even when they are proven wrong they find a reason to complain. If the ceiling started raining hundred dollar bills, they would complain about having to pay […]
About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.