Before there was The Hospitality Formula Network, or even my original blog on serving, there was draft of what would become Tips2: Tips For Improving Your Tips.Â I was determined to make this book more than a â€œServing For Rookiesâ€ version of a generic training manual.Â The contents of the book and of this website […]
Tag Archives | server skills
I truly want Tips For Improving Your Tips to become the web’s premeir site for server knowledge and the skills that help server’s increase their income.Â This site is filled with over 100 posts that help further that goal.Â This also means that can be a bit daunting to read.Â In order to make it […]
Several years ago, when I was starting my previous serving job, I had a moment of server panic.Â My new restaurant had just been voted the best restaurant in town.Â It was busy most every night.Â My sales were significantly higher than at my previous job.Â The problem was that my tips were virtually the […]
(Note: This is the first of a new weekly series called “Skills Focus.”Â The purpose of these posts is to revisit a skill that has been discussed on this blog.Â This will allow you to take a moment and make sure you are using this skill to increase your tips.Â Taking the time each week […]
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About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.