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Tag Archives | Selling

tips2 tips for improving your tips

Announcing Tips²: Tips For Improving Your Tips

It is with a great deal of pride and excitement that I can finally announce the release of my first book: Tips2: Tips For Improving Your Tips.  I have been teasing this big announcement for months and am glad to finally be making it, even though for regular readers it may be akin to Mitt […]

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How To Sell The “Add On”

This is a topic that I have been debating writing about the “add on”  for a long time.  It is an incredibly important topic that can improve both the satisfaction of your guests and increase your income.  It is also one of the least popular topics amongst servers.  Managers often preach the benefits of selling the […]

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The Lost Art Of Suggestive Selling

“Subtlety is the art of saying what you think and getting out of the way before it is understood.” –Anonymous   We as a society have really lost the power of subtlety.  It could be because we have lost the patience to unravel it.  We receive far more information on a daily basis than our […]

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On A Good Night

(Note: I am enjoying the final day of my mini vacation.  Having a great trip.  Met my favorite musician and a personal hero yesterday.  Today I will be taking the scenic drive through the Ozark hills of Central Missouri.  This is a post I wrote a couple months ago.  Not my standard fare, but I hope you […]

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Memorizing Orders

When I started my first serving job years ago I worked for a company I will affectionately refer to as “Five Four.”  That isn’t what it says on the signs out front, but it what we all called it.  My first day a manager who introduced himself as “CSV” told me that if I couldn’t […]

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