Â Last week, the skills focus discussed how to get permission from to recommend food to your guests.Â This is an incredibly important skill because it allows you to suggest the best items on your menu to your guests.Â This week I am going to address how to make those recommendations more effective.Â The key […]
Tag Archives | Sales
(Note: This is the first of a new weekly series called “Skills Focus.”Â The purpose of these posts is to revisit a skill that has been discussed on this blog.Â This will allow you to take a moment and make sure you are using this skill to increase your tips.Â Taking the time each week […]
It is with a great deal of pride and excitement that I can finally announce the release of my first book: Tips2: Tips For Improving Your Tips.Â I have been teasing this big announcement for months and am glad to finally be making it, even though for regular readers it may be akin to Mitt […]
â€œSubtlety is the art of saying what you think and getting out of the way before it is understood.â€ â€“Anonymous Â We as a society have really lost the power of subtlety.Â It could be because we have lost the patience to unravel it.Â We receive far more information on a daily basis than our […]
(Note: In yesterdays post I discussed why I feel it is beneficial to memorize orders. Â I will not recap to avoid redundancy, which itself if redundant in this post.) I am terrible with names.Â Not particularly good with faces either.Â I will forget three things every time I take a trip.Â I promise I will […]
- The Greatest Customer Complaint Response Ever September 23, 2010
- Why Not To Date Co-Workers August 14, 2010
- A Food Critic Intervention August 31, 2010
- My Response: 25 Things Chefs Never Tell You September 16, 2010
- Serving Sober October 14, 2010
- What can I do to increase my online rank August 9, 2017
- Should Restaurant Servers Post Credit Card Receipts? October 23, 2013
- SD WAN Technology May 23, 2013
- Transitioning From A Restaurant Manager To A Restaurant Server March 19, 2013
- The Blooper Reel February 14, 2013
- Becki: As a server on sabbatical, I will say you were FAR...
- career server: The loser is the server who serves a table whose s...
- David Hayden: I found out about it when a friend who manages at ...
- Debbie Morella-Haynes: "This may seem like good news for servers, but it...
- Sugel: 6) Hours- This is a huge quality for life factor f...
Search by Topic
About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.