Last night I was thinking about rollups. Over the course of my serving career I have done a few rollups. I started wondering exactly how many I had done though. I opened up an excel spreadsheet and set out to determine how many I had done over the years. The answer surprised me. I have […]
Tag Archives | restaurants
Four years ago, I took a big step up in restaurants to start my current job. A co-worker’s girlfriend recommended me to her boss. I interviewed and was hired on the spot. I still remember the way it felt walking into the restaurant for that interview. How impressive the building was. How professional the staff […]
As discussed yesterday, Yahoo ran a front-page story from creditcards.com on Friday discussing types of people who you cannot trust with your credit card. The Yahoo headline is pictured above and makes it clear that servers are on the list. While the actual article includes eight groups, the headline very clearly implies that you should […]
I have one hard and fast rule when it comes to waiting tables. No one dies on my watch. I have had several guests leave the restaurant in an ambulance, but none of them have died. It is a simple thing, but it helps me sleep better at night. I may not be changing the […]
I am still incredibly grateful for my recent guest post on tipping. It inspired my response that discussed the economics of tipping. It also raised a few other interesting points that I am now learning are common misconceptions about restaurants. For people who have never worked in a restaurant, these misconceptions can easily be mistaken […]
- The Greatest Customer Complaint Response Ever September 23, 2010
- Why Not To Date Co-Workers August 14, 2010
- A Food Critic Intervention August 31, 2010
- My Response: 25 Things Chefs Never Tell You September 16, 2010
- Serving Sober October 14, 2010
- What can I do to increase my online rank August 9, 2017
- Should Restaurant Servers Post Credit Card Receipts? October 23, 2013
- SD WAN Technology May 23, 2013
- Transitioning From A Restaurant Manager To A Restaurant Server March 19, 2013
- The Blooper Reel February 14, 2013
- Becki: As a server on sabbatical, I will say you were FAR...
- career server: The loser is the server who serves a table whose s...
- David Hayden: I found out about it when a friend who manages at ...
- Debbie Morella-Haynes: "This may seem like good news for servers, but it...
- Sugel: 6) Hours- This is a huge quality for life factor f...
Search by Topic
About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.