As servers, we often must come up with complaint responses when we encounterÂ grievances that are not fully thought out.Â Whether it is that the dining room is too hot or the prices are too high.Â In many of these circumstances, we have nothing to do with the cause of the complaint.Â Usually, these are things […]
Tag Archives | one liners
We all know that a good joke can really lighten the mood with a table.Â Most servers are also aware that we are not stand up comedians.Â Standing in front of your table and telling a two minute joke is not your job.Â It is a fine line for a server.Â You need a joke […]
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About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.