Hot Schedules is coming.Â Its rapid growth has it on track to become the dominant scheduling system in restaurants.Â As a user for several months, I want to provide a frank and unbiased view of the system.Â These opinions are mine alone and in no way represent the company that I am employed by.Â They […]
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(Note: In the previous post I defined the growing market segment of â€œaspirational diningâ€ restaurants.Â This is valuable background to this post and merits a read.) What sets the â€œaspirational diningâ€ market segment apart was their creation of the perception that their food cost more because it was worth more.Â This perception is what made […]
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About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.