Tag Archives | how to handle a

How To Make Hostile Guests Love You (Part One)

One of the most difficult situations any server faces is the hostile guest.  I call them hostile, because they are angry with you long before you have even greeted them.  Some people just bring all the hostility of their day in to a restaurant and dump it on their server.  From the moment you greet […]

Read full story Comments { 9 }
T2 footer ad
UA-20160599-1