â€œSubtlety is the art of saying what you think and getting out of the way before it is understood.â€ â€“Anonymous Â We as a society have really lost the power of subtlety.Â It could be because we have lost the patience to unravel it.Â We receive far more information on a daily basis than our […]
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(Note: I am enjoying the final day of my mini vacation.Â Having a great trip.Â Met my favorite musician and a personal hero yesterday.Â Today I will be taking the scenic drive through the Ozark hills of Central Missouri.Â This is a post I wroteÂ a coupleÂ months ago.Â Not my standard fare, but I hope you […]
When I started my first serving job years ago I worked for a company I will affectionately refer to as â€œFive Four.â€Â That isnâ€™t what it says on the signs out front, but it what we all called it.Â My first day a manager who introduced himself as â€œCSVâ€ told me that if I couldnâ€™t […]
Yesterdays post on extra charges for the various items a guest requests caused me to ponder on a larger scale. It is remarkably common to hear guests say, could buy that steak/wine/etc at the store for half that much. This is the same principle as walking into a classic car dealership and demanding a price […]
Itâ€™s â€œShark Weekâ€ from all indications. The time when a certain television network rolls out a weeks worth of shark related shows that everyone feels the need to watch and discuss over dinner at my restaurant.Â Personally I would love to see the same principle used on â€œNational Debt Weekâ€ or â€œHealth Insurance Reform Weekâ€ […]
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About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.