Several years ago, when I was starting my previous serving job, I had a moment of server panic. My new restaurant had just been voted the best restaurant in town. It was busy most every night. My sales were significantly higher than at my previous job. The problem was that my tips were virtually the […]
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About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.