Last week, the skills focus discussed how to get permission from to recommend food to your guests. This is an incredibly important skill because it allows you to suggest the best items on your menu to your guests. This week I am going to address how to make those recommendations more effective. The key […]
Tag Archives | describing specials
One of the biggest stumbling blocks to servers when trying to make the jump from casual dining to nicer restaurants is describing nightly specials. Learning to describe the dish in a way that makes it sound appealing without tasting or possibly even seeing the item can be difficult. Many restaurants offer multiple specials on any […]
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About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.