Tag Archives | customer service

The New Tips For Improving Your Tips Index

I truly want Tips For Improving Your Tips to become the web’s premeir site for server knowledge and the skills that help server’s increase their income.  This site is filled with over 100 posts that help further that goal.  This also means that can be a bit daunting to read.  In order to make it […]

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Announcing Tips²: Tips For Improving Your Tips

It is with a great deal of pride and excitement that I can finally announce the release of my first book: Tips2: Tips For Improving Your Tips.  I have been teasing this big announcement for months and am glad to finally be making it, even though for regular readers it may be akin to Mitt […]

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Kicking the Cat

Let me begin this post with a story: An animal rights activist was driving down the highway in his VW Microbus.  He was happily thinking about what a beautiful day it was.  He was so caught up in these thoughts that he didn’t notice when he drifted into the next lane and cut off a […]

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A World Without Tips

I am still incredibly grateful for my recent guest post on tipping.  It inspired my response that discussed the economics of tipping.  It also raised a few other interesting points that I am now learning are common misconceptions about restaurants.  For people who have never worked in a restaurant, these misconceptions can easily be mistaken […]

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The Economics of Tipping

I still occasionally get the guest who will say, “I can buy this wine for half this price at the store.”  Which is true, but it doesn’t come with a staff to serve it and a crew of chefs ready to cook you an incredible meal from a fully stocked kitchen.  I wonder if the […]

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