 Rule Three: Generic Servers Receive Generic Tips.  We all have seen it before. The server who walks up to a table and lifelessly repeats the corporate approved script when greeting a table. They seem as if they are only about three more repetitions from developing a facial tick from irritation. No inflection or […]
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About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.