When I started my first serving job years ago I worked for a company I will affectionately refer to as “Five Four.” That isn’t what it says on the signs out front, but it what we all called it. My first day a manager who introduced himself as “CSV” told me that if I couldn’t […]
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It’s “Shark Week” from all indications. The time when a certain television network rolls out a weeks worth of shark related shows that everyone feels the need to watch and discuss over dinner at my restaurant. Personally I would love to see the same principle used on “National Debt Week” or “Health Insurance Reform Week” […]
A brief break between shifts on a double today. I have worked exceptionally little over the last two weeks. This of course meant that it was too hot for anyone to sit on the patio this afternoon for my patio shift. A piece of Sockeye Salmon over a mushroom risotto with a white wine sauce […]
The old adage says, “There is no such thing as a free lunch.” Whoever said this wasn’t looking hard enough. Today it seems every restaurant is offering some sort of deal. Prices are being slashed. “Buy one get one free” is a growing part of the lexicon. Restaurants that previously never would have thought of […]
Most servers do not deal with this topic on a regular basis. Most servers do deal with the hosts and bartenders who do though. For those who handle to-go orders often, these are a few helpful pointers. For those who don’t, these are a few helpful pointers for the times when you help out […]
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About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.