 The “how to” series continues this week with a lesson on how to fold a napkin.  I will start with the standard triangle “stand up†fold and then the more interesting “pouch†fold. This may be very remedial to some, but most restaurants in America still use the standard “roll up.â€Â For the benefit of […]
About David Hayden
Author Archive | David Hayden
It Is Time To Act
Yesterday, I took a moment to give thanks to a number of people in the Kansas City restaurant community I am incredibly grateful for. Today, I feel there is an issue in this community that I can no longer ignore. Last week we suffered a tremendous loss as a community when one of our brightest […]
How to Carry Three Plates
 In continuing the “how to†series on this blog, we are turning from glasses to how to carry three plates. Carrying three plates in one hand is one of the first tricks many servers are required to learn. You can always spot a new server as they carefully walk through the dining room with two […]
My New Slip-Resistant Shoes
I make no secret of the fact that I will endorse fully products that I feel help me be more effective as a server. In the past I have written about my favorite wine key, money clip, and slip-resistant shoes. So when a fellow server on Twitter was asking for a recommendation on some great […]
How To Carry Three Glasses In One Hand
One of the first serving tricks that most servers learn is how to carry two glasses in one hand. This is a basic skill of serving and will save many unnecessary trips if you work in a restaurant that discourages trays. The shortcoming is that you are still limited to carrying three glasses at once. […]
About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.