This eight week series was designed to challenge servers to focus on one specific skill for a week at a time. By focusing on this skill servers could work on perfecting it. These are eight very important sales and service skills I believe every server could benefit from focusing on. Take the time to read the original post each is based on as well as the fine tuning notes in each post. Following this eight week program will improve your service and increase your tips.
Weekly Server Skills focus
Skills Focus: Making Recommendations
Skills Focus: Describing Dishes
Skills Focus: Words That Sell
Skills Focus: Spotting The Complaint
Skills Focus: Building And Maintaining Rapport
Skills Focus: Creating Regulars
Skills Focus: Don’t Be “The Serverâ€
Skills Focus: Selling As A Server