A Murphy bed is probably something most of us are unfamiliar with by name. It is the name for a bed that folds down from the wall for sleeping and can be folded up into the wall after the occupant awakes. It was designed originally by the Murphy Bed Company. In 1989 an appellate court […]
Tag Archives | bad service
The Mistake and The Letter
It was a pretty average second half of a double. Our bar was hopping with happy hour customers. I had just finished polishing my station and poured myself a nice cup of coffee. Then one of my managers came to find me with a piece of paper in her hand. Those of you who are […]
About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.