So part of being the slightly neurotic blogger that I am is keeping an eye on what searches brought people here.Â Sometimes they are very specific searches.Â In those cases I stop and think, â€œDid I answer that?â€Â For some I am convinced that I not only answered the question, but did so thoroughly.Â For […]
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- The Greatest Customer Complaint Response Ever September 23, 2010
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About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.